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Work/Wigmore
Case study / PPC · Beauty & Skincare

From 1.87x to 4.33x
in five months.

REBEL took over the Image Skincare and Vol.U.Lift Google Ads accounts in January 2026 and rebuilt both from the ground up, while an unauthorised reseller undercut price on branded search. By May, blended ROAS had more than doubled and CPA was down 48%.

Stock imagery · swap for client photography
4.33x
Peak blended ROAS, May 2026
-48%
Cost per acquisition since January
7.49x
Search ROAS, May 2026
+74%
New customers, April to May
Client
Wigmore (Image Skincare & Vol.U.Lift)
Services
PPC · Google Ads · Ecommerce
Sector
Beauty & Skincare
Partner since
2026
Vivobarefoot logo
Joma Jewellery logo
Katie Loxton logo
STH UK logo
Rugby World Cup logo
Roland-Garros logo
The Olympics logo
Loco Skates logo
RoadHero logo
Escode logo
NCC Group logo
yfood logo
Frends logo
Coople logo
Harri logo
Aimbridge Hospitality logo
Pax8 logo
Wigmore logo
Elixinol logo
Clarion logo
Hobbycraft logo
Royal Society of Chemistry logo
Informa logo
Highbet logo
Vivobarefoot logo
Joma Jewellery logo
Katie Loxton logo
STH UK logo
Rugby World Cup logo
Roland-Garros logo
The Olympics logo
Loco Skates logo
RoadHero logo
Escode logo
NCC Group logo
yfood logo
Frends logo
Coople logo
Harri logo
Aimbridge Hospitality logo
Pax8 logo
Wigmore logo
Elixinol logo
Clarion logo
Hobbycraft logo
Royal Society of Chemistry logo
Informa logo
Highbet logo
Background

Built from scratch,
under pressure.

REBEL took over the Image Skincare and Vol.U.Lift Google Ads accounts in January 2026 and rebuilt both from the ground up. The starting position was uncomfortable: a 1.87x blended ROAS, a £62.64 cost per acquisition, and a Brand campaign fragmented across nine ad groups, diluting spend and signal.

There was no honeymoon period. Performance had to improve while the rebuild happened, not after it.

The challenge

An unauthorised reseller.
A fragmented account.

Both brands faced sustained pressure from an unauthorised reseller undercutting price on branded search, exactly the terms where margin should be safest. Every pound of fragmented brand spend made that fight harder.

The job was threefold: defend brand terms, consolidate the structure around what the data proved works, and build the engine for profitable new customer growth, all at the same time.

Rebuilt
with intent.

We audit account structure against what the data actually proves works, not legacy habit, and we aren't afraid to consolidate or restructure when the numbers say so.

Consolidate brand spend

Nine brand ad groups became one, concentrated on what the data proved converts. Brand spend fell 96% while the surviving ad group ran at 8.62x ROAS and a £14.43 CPA, peaking at 23.69x in May.

Scale PMax with discipline

Raising the target ROAS to 200% in mid-February was the turning point: conversions rose 43% on 9% less spend. By May, a further 38% budget increase lifted conversions another 34%, with CPA holding steady throughout.

Chase net new customers

A new-customer bid strategy introduced in May grew new customers 74% month on month at a £169.90 average order value, reshaping the revenue mix.

Five months.
From 1.87x to 4.33x.

4.33x
Peak blended ROAS in May, up from 1.87x in January
2.6x
Blended ROAS across the full period
-48%
Cost per acquisition: £62.64 down to £47.20

Blended ROAS by month.

Jan1.87x
Feb2.15x
Mar2.66x
Apr3.22x
May4.33x
Source: Google Ads, January to May 2026. Blended across Search, Performance Max and Shopping.

Net new growth.
April to May.

The new-customer bid strategy is already reshaping the account: new customers' share of monthly revenue climbed from around a third in January to more than half by May.

+74%
New customers, month on month
+71%
New-customer revenue, month on month
£169.9
New-customer average order value, May
Key takeaways

What made
it work.

None of this needed a bigger budget. It needed structure, discipline and the nerve to consolidate.

Consolidation beat fragmentation: one brand ad group at 8.62x ROAS replaced nine, on 96% less spend
Automation scaled because it was given structure: target ROAS discipline first, budget increases second
Brand terms were defended against an unauthorised reseller while the rebuild happened around them
A dedicated new-customer strategy took the revenue mix from mostly returning to majority new in five months

Five months,
step by step.

From under-pressure takeover to growth engine, the sequence mattered.

Jan 2026

Takeover and rebuild

Both accounts rebuilt from the ground up against live reseller pressure: 1.87x blended ROAS and a £62.64 CPA on day one.

Feb 2026

The tROAS turning point

PMax target ROAS raised to 200%: conversions up 43% on 9% less spend.

Mar 2026

Brand consolidated

Every product-specific and category brand ad group paused; all brand spend concentrated in the single ad group already proving it converts best.

Apr 2026

Compounding

Blended ROAS passed 3x for the first time, 3.22x in April, as consolidation and PMax discipline compounded.

May 2026

Scale and net new growth

A 38% PMax budget increase lifted conversions 34% more, Search hit 7.49x ROAS, and the new-customer bid strategy landed.

More success stories.

9.5/10
Drum Recommends rating
94%
Client retention
100%
Senior people doing the work
2018
Independently owned since

Flat ROAS? Reseller pressure?
Rebuild it.

We rebuild accounts around what the data proves works, and defend them while we do it. Tell us what's not working.